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Careers

Help clients harness each new wave of intelligence.

We are a small consultancy that treats every engagement as an experiment. If you love scouting emerging tech, pairing with operators, and proving value in weeks, we would love to talk.

01Technical

Technical Lead, Voice AI Implementations

Focus: Voice intelligence, telephony integrations, applied AI

Design, deploy, and refine voice copilots that sit inside client call centers. You will experiment with speech models, transcript tooling, QA scoring, and workflow triggers, then translate those learnings into calm, reliable systems.

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What you will do

  • Prototype voice intelligence flows that augment live agents without impacting call latency.
  • Integrate with contact-center stacks (Retell, Synthflow, Twilio) and route structured data back into CRM and ticketing tools.
  • Partner with client operators to map nuanced call journeys and identify places AI can safely take over repetitive work.
  • Instrument every rollout with quality, productivity, and compliance metrics to prove value quickly.

What makes you a fit

  • Deep experience with speech-to-text, LLM prompting, and realtime orchestration.
  • Comfort working directly with clients to capture requirements, demo experiments, and ship increments weekly.
  • Ability to document architectures and handoff playbooks so internal teams can operate what you build.
02Technical

Technical Lead, Workflow Automations

Focus: Process design, data plumbing, AI-assisted automation

Work alongside client ops, finance, and support teams to identify high-leverage workflows, then build automations that blend rule systems with AI judgment. You will move between discovery, prototyping, and productionization with minimal ceremony.

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What you will do

  • Run lightweight discovery to understand current rituals, constraints, and available data sources.
  • Build automations spanning SaaS APIs, internal services, and AI agents that keep humans in control.
  • Establish observability, guardrails, and fallbacks so automations stay trustworthy as requirements evolve.
  • Coach client teams through adoption with clear docs, dashboards, and iteration loops.

What makes you a fit

  • Fluency in modern automation stacks (TypeScript, Python, n8n, Airflow, custom services) plus pragmatic AI integration.
  • Systems thinker who can translate ambiguous goals into measurable automations.
  • Enjoys embedding with clients, presenting findings, and iterating in public.